DiscoverAdvice from a Call Center Geek!Contact Center Management, Hiring, Ratios and More- Effective Contact Center Management
Contact Center Management, Hiring, Ratios and More- Effective Contact Center Management

Contact Center Management, Hiring, Ratios and More- Effective Contact Center Management

Update: 2023-11-21
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In this episode of "Advice from a Call Center Geek," we jump into expert tips for setting up a successful contact center, drawing from our experiences at Expivia.

Learn about optimal team structures, effective management ratios, and strategies that foster efficiency and customer satisfaction. 

This episode is a treasure trove for anyone looking to enhance their contact center operations, offering practical advice and insights that can transform your approach to customer service.

 Discover exceptional, AI-driven contact center outsourcing with Expivia. 

Visit expiviausa.com or message me in Linkedin at:
 https://www.linkedin.com/in/tlairdexpivia/



Follow Tom: @tlaird_expivia
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Contact Center Management, Hiring, Ratios and More- Effective Contact Center Management

Contact Center Management, Hiring, Ratios and More- Effective Contact Center Management

Thomas Laird