DiscoverUX & Growth PodcastCreating & Measuring Delight
Creating & Measuring Delight

Creating & Measuring Delight

Update: 2016-09-26
Share

Description

What is delight, beyond the buzzword? How should it really be used and can it be measured? In this episode, we examine how delight fits into the hierarchy of user needs and where it should sit in a product roadmap.

"The best way to delight your users is to deliver on the core value that you promised them. Why are they using your product in the first place? If you can't deliver on that in a functional and reliable way, then you aren't delighting them. And you loose every opportunity to delight them." — Matt at 2:25

Thoughts on delight: http://uxmastery.com/formula-delight/

Email us: Hello@UXandGrowth.com
Austin on Twitter: Twitter.com/ustinKnight
Geoff on Twitter: Twitter.com/dailydaigle
Matt on Twitter: Twitter.com/mattrheault
Comments 
Download from Google Play
Download from App Store
00:00
00:00
x

0.5x

0.8x

1.0x

1.25x

1.5x

2.0x

3.0x

Sleep Timer

Off

End of Episode

5 Minutes

10 Minutes

15 Minutes

30 Minutes

45 Minutes

60 Minutes

120 Minutes

Creating & Measuring Delight

Creating & Measuring Delight

Austin Knight