DiscoverAdvice from a Call Center Geek!Creating an AI Roadmap for Your Contact Center from the Ground Up!
Creating an AI Roadmap for Your Contact Center from the Ground Up!

Creating an AI Roadmap for Your Contact Center from the Ground Up!

Update: 2024-02-12
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This podcast is based on the presentation I delivered in Miami at the "CX Under the Sun Event" to more than 100 CX professionals who are just beginning their journey with CX AI transformation.

During the presentation, I share my views on what is considered "real" regarding AI in the current market, what to be cautious about, and how to initiate AI integration within your organizations.

You won't find any unnecessary content or theoretical discussions here. It's all about the essential tools you should start exploring now and the reasons these tools need further development, regardless of what you might hear from AI technology providers.

DM me on Linkedin if you would like the deck from this talk!

 Discover exceptional, AI-driven contact center outsourcing with Expivia. 

Visit expiviausa.com or message me in Linkedin at:
 https://www.linkedin.com/in/tlairdexpivia/



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Creating an AI Roadmap for Your Contact Center from the Ground Up!

Creating an AI Roadmap for Your Contact Center from the Ground Up!

Thomas Laird