Credit Acceptance’s Wendy Rummler on Supporting Employee Well-Being & Mental Health
Description
Wendy Rummler, chief people officer at Credit Acceptance, shares her personal journey with mental health and how it shaped her leadership approach. After experiencing anxiety and panic attacks during the pandemic, she realized the importance of openly discussing mental health in the workplace.
Her vulnerability sparked deeper conversations across the company, including a powerful moment when she shared her story with 700 sales leaders.
She discusses how Credit Acceptance embraces well-being through its “Unburying Your Dreams” initiative, inspired by Ben Nemtin, and how remote work hasn’t hindered culture. Weekly coffee chats, one-on-one meetings, and virtual roundtables emphasize care beyond work tasks.
This intentional focus on employee experience has led to improved trust scores and a dramatic rise in stock value—from $9 in 2001 to over $600.
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For a transcript of this episode, visit Credit Acceptance’s Wendy Rummler on Supporting Employee Well-Being | Great Place To Work®
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