Neal Oates, Jr. and cultural intelligence expert Terri Morrison explore the critical importance of cultural intelligence in today's global business environment. They discuss the journey behind Morrison's bestselling book 'Kiss, Bow or Shake Hands', the nuances of cross-cultural communication, and the essential strategies for building trust and credibility in international dealings.

The conversation highlights common mistakes professionals make in cross-cultural interactions and emphasizes the need for cultural awareness, especially in industries like real estate. Morrison shares insights on how to navigate cultural differences, the significance of preparation, and the exciting release of her audiobook, making this a must-listen for anyone looking to enhance their global business acumen.

Takeaways

• Cultural intelligence is essential for success in global markets.
• Understanding cultural nuances can prevent costly mistakes in business.
• Building trust across cultures requires patience and empathy.
• Real estate professionals must be aware of cultural differences to succeed.
• Preparation is key when engaging with international clients.
• Cultural faux pas can be avoided with proper research and understanding.
• Women in business should leverage support from male colleagues in hierarchical cultures.
• Diversity enriches problem-solving and decision-making in business.
• Cultural intelligence is not just a nice-to-have; it's a must-have.
• The new audiobook of 'Kiss, Bow or Shake Hands' is set to launch soon.

Chapters

00:00 Understanding Cultural Intelligence

03:05 The Journey to Writing 'Kiss, Bow or Shake Hands'

09:22 Defining Cultural Intelligence

16:10 The Importance of Cultural Intelligence in Business

18:20 Common Mistakes in Cross-Cultural Interactions

20:19 Building Trust Across Cultural Lines

24:06 The Need for Cultural Awareness in Real Estate

27:35 Finding Courage to Engage with Diverse Cultures

29:30 Learning from Cultural Faux Pas

33:31 Navigating Gender Dynamics in Business

39:06 Understanding Cultural Sensibilities in International Business

41:23 Essential Research for International Engagement

43:13 Starting Your Global Business Journey

44:57 Exciting Announcements and Resources

47:48 The Importance of Real Estate Professionals

49:27 Rapid Fire Fun with Terri Morrison

Preorder the Audio Book NOW:

https://www.audible.com/pd/Kiss-Bow-or-Shake-Hands-2nd-Edition-Audiobook/B0FMYTTGWY

Connect with Terri:

• https://getcustoms.com/
• https://www.linkedin.com/in/terri-morrison-2a940a7/
• https://www.instagram.com/kissbowauthor/
• https://www.facebook.com/terri.morrison.750/