In this encore episode from 2022, Gloria Everett, President and CEO of The Mutual, shares her forward-thinking approach to making hybrid work effective and sustainable. She challenges traditional workplace models by focusing on what truly works for employees and organizations rather than forcing a return to outdated norms. Gloria emphasizes the importance of listening, experimenting, and co-creating solutions with employees to build a model that balances flexibility, collaboration, and business success. She highlights how trust, open communication, and a commitment to continuous learning help create a culture where teams thrive in both remote and in-office settings.

Highlights

• Co-Creation Over Mandates – Discover why collaborating with employees leads to more effective and adaptable hybrid work policies.
• Redefining Productivity – Explore how shifting the focus from hours worked to meaningful contributions creates a more engaged workforce.
• Making Office Time Valuable – Learn how structured in-office collaboration strengthens culture and teamwork without unnecessary time on-site.
• Trust as a Leadership Foundation – Understand why empowering employees with flexibility and autonomy leads to higher performance and satisfaction.
• Continuous Learning and Adaptation – See how staying open to new insights and industry trends helps leaders refine hybrid work strategies for long-term success.

Resources Mentioned

The Inspire Your Team to Greatness assessment (the Courage Assessment)

How can you inspire our team to be more proactive, take ownership and get more done?

You demonstrate and empower The Courage of a Leader. In my nearly 3 decades of work with leaders, I’ve discovered the 11 things that leaders do – even very well-intentioned leaders do – that kill productivity.

In less than 10 minutes, find out where you’re empowering and inadvertently kills productivity, and get a custom report that will tell you step by step what you need to have your team get more done.

https://courageofaleader.com/inspireyourteam/

About the Guest:

Gloria H. Everett President & Chief Executive Officer

Gloria has more than 35 years of experience in insurance risk management, sales, marketing and management, including over 20 years of experience in medical professional liability insurance with The Mutual. Before joining The Mutual, Gloria held key leadership roles at TIG/Fairfax, Fireman's Fund, NORCAL Mutual Insurance Company and Kaiser Permanente. Gloria has served on multiple Boards including Pacific University, National Risk Retention Association (NRRA), the UC Berkeley, Equity & Inclusion Advisory Board and Medical Professional Liability Association (MPLA) formerly the Physician Insurers’ Association of America (PIAA), where she served as Chair of the Board from 2014 – 2016. Gloria was the recipient of the 2019 MPL Association Award of Excellence in Honor of Peter Sweetland.

Gloria holds a Bachelor of Arts degree from Saint Mary’s College in Health Services Administration.

https://www.linkedin.com/in/gloria-everett-b247924/

https://www.tmrrg.com/About/management.aspx

About the Host:

Amy L. Riley is an internationally renowned speaker, author and consultant. She has over 2 decades of experience developing leaders at all levels. Her clients include Cisco Systems, Deloitte and Barclays.

As a trusted leadership coach and consultant, Amy has worked with hundreds of leaders one-on-one, and thousands more as part of a group, to fully step into their leadership, create amazing teams and achieve extraordinary results. 

Amy’s most popular keynote speeches are:

• The Courage of a Leader: The Power of a Leadership Legacy
• The Courage of a Leader: Create a Competitive Advantage with Sustainable, Results-Producing Cross-System Collaboration
• The Courage of a Leader: Accelerate Trust with Your Team, Customers and Community
• The Courage of a Leader: How to Build a Happy and Successful Hybrid Team

Her new book is a #1 international best-seller and is entitled, The Courage of a Leader: How to Inspire, Engage and Get Extraordinary Results.

www.courageofaleader.com

https://www.linkedin.com/in/amyshoopriley/

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Mentioned in this episode:

The Inspire Your Team to Greatness assessment (The Courage Assessment)

https://courageofaleader.com/inspireyourteam/