Delighting your customer - Building your marketing strategy (4/5)
Description
๐๐ผ๐ ๐๐ผ ๐ฑ๐ฒ๐น๐ถ๐ด๐ต๐ ๐ฐ๐๐๐๐ผ๐บ๐ฒ๐ฟ๐ ๐ฎ๐ป๐ฑ ๐ต๐ผ๐ ๐๐ต๐ถ๐ป๐ด๐ ๐ฐ๐ฎ๐ป ๐ด๐ผ ๐๐ฟ๐ผ๐ป๐ด ๐๐ต๐ฒ๐ป ๐ฑ๐ผ๐ถ๐ป๐ด ๐๐ผ.
In this episode of the Not Your Marketer Podcast, I talked about how Delight is the mirror emotion of total Outrage from your customer's point of view.
I also discussed how you could deliver a WOW factor that builds loyalty toward your brand or product and why you must keep improving the customer experience once you begin to delight your customers.
โ ๐๐๐๐ฟ๐๐พ๐ โ ๐ฟ๐๐๐๐๐๐๐๐๐๐ผ๐๐๐๐ย
โ ๐๐๐๐๐๐๐๐๐พ๐ = ๐ฟ๐๐๐๐๐๐๐๐๐๐ผ๐๐๐๐
๐ค ๊ฑสแดสแด แดสษช๊ฑ แดแดษช๊ฑแดแด แด แดกษชแดส ๊ฑแดแดแดแดษดแด แดกสแด แดษชษขสแด ๊ฐษชษดแด ษชแด แด๊ฑแด๊ฐแดส.
IF YOU LIKED THE SHOW, DON'T FORGET TO SUBSCRIBE, COMMENT AND REVIEW ON YOUR FAVORITE PODCAST PLATFORM.
โ ๏ธ Comments, suggestions, and ideas are more than welcome โ ๏ธ
๐ @notyourmarketer
๐จ๐ปโ๐ป @albertolempira
๐ Music & Sound arrangement by @dosdosmusic
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