Delivering real-time sales journey analytics and IT operational health with IT Service Intelligence [Splunk Enterprise, Splunk Cloud, Splunk IT Service Intelligence]
Update: 2019-12-24
Description
Splunk and ITSI are already loved by IT Operations and Application Support teams - but can you help your Business Operations teams love them too?Splunk’s unique approach to AIOps and monitoring empowers every organization in your enterprise – from IT to Apps to Business – to utilise the same data for multiple use cases and user communities. Through this session, you’ll learn how to implement a logging framework that delivers across multiple channels. Key concepts will include ingesting AWS data, ITSI KPI base searches, entity filtering, and APM techniques. Join this session to learn how to extend your Splunk usage with business KPIs and perform sales journey analytics to grow your list of stakeholders.
Speaker(s)
Stuart Robertson, Consulting Director, iDelta
Slides PDF link - https://conf.splunk.com/files/2019/slides/BA1868.pdf?podcast=1577146196
Product: Splunk Enterprise, Splunk Cloud, Splunk IT Service Intelligence
Track: Business Analytics
Level: Intermediate
Speaker(s)
Stuart Robertson, Consulting Director, iDelta
Slides PDF link - https://conf.splunk.com/files/2019/slides/BA1868.pdf?podcast=1577146196
Product: Splunk Enterprise, Splunk Cloud, Splunk IT Service Intelligence
Track: Business Analytics
Level: Intermediate
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