Adam welcomes John Willis to discuss his new book, Deming's Journey to Profound Knowledge. We discuss why John wrote the book, Deming's career arc, and how we put Deming's ideas into action. The print edition is available now. Listen through to the end for announcements from Adam and John.

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• ☕️ Small Batches #84 - Deming

Chapters

• (00:00 ) - 100 - John's Book


• (00:00 ) - Intro


• (01:47 ) - John's Bio


• (04:00 ) - John on Why this Boo


• (10:44 ) - Deming's Arc


• (18:24 ) - SPok & Software


• (24:04 ) - Deming in Japan & Humanism


• (30:15 ) - Problem Solving


• (33:49 ) - Learning from Failure


• (38:09 ) - John's Advice


• (47:13 ) - By what method?


• (56:40 ) - What's next for John?


• (59:12 ) - Wrap Up


• (01:03:05 ) - Outro