DentalBytes ep 143 - From Firefighting to Leadership: “Redefining Practice Management”
Description
This episode hit a nerve—in the best way.
Stephanie Richardson joins me on Dental Bytes to talk about the transformation that happens when you stop managing your practice and start leading it.
We dig into:
✅ The difference between “putting out fires” and building real systems
✅ The importance of a Director of Operations in growing dental practices
✅ Hiring hacks that actually work (including her brilliant group interview method)
✅ How metrics, culture, and hospitality drive real profitability
✅ Why every hygienist needs to understand their value
✅ And how stepping out of your comfort zone is the secret to unlocking growth
Stephanie’s insight is sharp, actionable, and rooted in real experience. If you’re running a dental business — or helping someone who is — this is a must-listen.
🎧 Available on all platforms
🔗 DentistOnDemand.com (https://www.dentistondemand.com)
#DentalBytes #DentistOnDemand #DentalLeadership #PracticeManagement #DentalHiring #SystemsMatter #DentalHygiene #DentalOperations #StephanieRichardson
🗣️ “To get something you’ve never had, you have to do something you’ve n
ever done.”
– Stephanie Richardson
Thanks so much for watching and being part of the Dentist on Demand community—your support means everything. If you enjoyed this episode, make sure to follow us on social and share it with a friend or colleague who’d get value from it. We’ve got more real-world dental marketing and practice growth insights coming your way, so stay tuned—and we’ll see you in the next one.
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