Design services that people actually want with co-creation | Madi Pollard-Shore
Description
How can co-creation lead to more successful projects? How do you avoid being tokenistic? How do you check your ego? When should you not co-create?
In this episode, you’ll hear from Madi Pollard-Shore, a Business Analyst at Girlguiding and a charity consultant.
You can find out more about Madi on LinkedIn: https://www.linkedin.com/in/madison-pollard-shore/
Or her website, Kalechi Consulting: https://www.kalechiconsulting.co.uk/
Contribute More is hosted by Zac Parsons. Find out more about him on LinkedIn: https://www.linkedin.com/in/zwparsons/
// REFLECTION
Have a conversation with a colleague about the extent to which you currently co-create with your service users. Could your work benefit from co-creation? What small projects do you have in the pipeline that could pilot co-creation?
// RESOURCES
Girlguiding: https://www.girlguiding.org.uk/
// CHAPTERS
(0:00 ) Intro
(1:00 ) What is co-creation and inclusivity in decision-making?
(2:02 ) How does co-creation inclusivity help us contribute more to our cause?
(5:58 ) What are the alternatives to co-creation and why are they problematic?
(8:45 ) How do I deliver a co-creation project?
(11:45 ) Why recording learning is good, but using that learning is better
(14:08 ) How do you avoid being tokenistic in co-creation projects? How do you select a representative sample?
(18:32 ) Dealing with service users telling you your service isn’t good enough
(22:09 ) What types of projects aren’t appropriate for co-creation?
(30:10 ) Key takeaways
(27:54 ) Outro
(28:27 ) Reflection
United States
