EP 2.1 Melanie Sue Hicks: Invisible Snake Bites, The Economics of Broken Workplaces
Update: 2025-09-09
Description
Join host Vinny Tafuro and guest Dr. Melanie Sue Hicks, a workforce and employee experience expert with more than two decades of experience in organizational development and culture, for a conversation about workplace dysfunction and its broader economic impact. Today's conversation focuses on the hidden costs of employee disengagement, drawing from Dr. Hicks' research on psychological contracts and generational workplace dynamics. Dr. Hicks introduces the concept of "invisible snake bites" - the accumulated damage from unmet workplace expectations that costs the global economy $9 trillion annually.
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