EP. 38 The Impact of Fluff on Perceived Value
Description
Summary
In this episode, Kevin shares a tip for salespeople and those looking to improve their conversation skills: remove the fluff from your conversations. He explains that bringing up unrelated topics can offend people and make them lose patience. Additionally, it can make people question the value you provide and whether you're overcharging. Kevin advises salespeople to keep the conversation focused on the sales goal and avoid unnecessary fluff.
Takeaways
Remove the fluff from your conversations to avoid offending people.
Bringing up unrelated topics can make people lose patience.
Excessive fluff can make people question the value you provide.
Keep the conversation focused on the sales goal and avoid unnecessary tangents.
Chapters
00:00 Introduction and the Importance of Removing Fluff
03:37 Keeping the Conversation Focused on the Sales Goal
United States
