DiscoverExperience This!EP165: Fallon, Fans, and Fostering!
EP165: Fallon, Fans, and Fostering!

EP165: Fallon, Fans, and Fostering!

Update: 2022-05-17
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Description

Learn about using parodies to catch attention and stop social media scrolling, putting your customers first in every aspect of your business, and building raving fans with a generous grace period.

Bite-Sized Delight From the Episode:

B2B Doesn't Give You Permission to be Boring2Boring - follow the example of Emily DeBrito Brady (TikTok: @emdibritobrady) and use humor and playfulness in your messaging to grab the attention of business buyers. 

Put Your Fans First - Savannah Bananas owner Jesse Cole offers a playbook for creating remarkable customer experiences in his brand new book, Fans First: Change The Game, Break the Rules, and Create an Unforgettable Experience!

Make it Delightful to Do Business with You - Rad Power Bikes makes it easy to purchase and easy to be a fan with their customer-centric policies and practices.

Are You Looking for Things We Referenced?

Fallon-esque Thank You Notes - by Emily DeBrito Brady on LinkedIn

Follow Emily DeBrito Brady on TikTok: @emdibritobrady

Sweet Fish - podcast production agency for B2B brands

Fans First: Change The Game, Break the Rules, and Create an Unforgettable Experience - by Jesse Cole

Making Meetings Better in the Hybrid Workplace - an ebook by our friends and partners at Mitel

Rad Power Bikes

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Learn more about the Experience This Show and the hosts: 

Joey Coleman

Dan Gingiss

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EP165: Fallon, Fans, and Fostering!

EP165: Fallon, Fans, and Fostering!

Joey Coleman & Dan Gingiss