Summary

In this episode of the Trainers Bullpen, Chris Butler interviews Brian Moon, a leading expert in naturalistic decision making (NDM). They discuss the importance of NDM in law enforcement, the role of experience and intuition in decision making, and the challenges experts face in articulating their decisions. Brian shares insights from his journey in the field, emphasizing the need for cognitive task analysis to bridge the gap between implicit knowledge and explicit articulation, ultimately enhancing training and decision-making processes in high-stakes environments. In this conversation, Brian discusses the importance of expertise management and cognitive task analysis in training, particularly within law enforcement. He emphasizes the need to capture the knowledge of experienced professionals before they leave organizations and how structured conversations can elicit valuable insights. The discussion also covers the integration of these insights into training scenarios and decision-making games to enhance learning and performance.

Takeaways

• Naturalistic decision making (NDM) is essential for effective law enforcement.

• Experience plays a critical role in decision making, but does not guarantee infallibility.

• Cognitive task analysis can help articulate implicit knowledge in decision making.

• Experts often struggle to articulate their decision-making processes after high-pressure situations.

• Recognition of familiar cues is key in naturalistic decision making.

• Training should focus on learning from experiences rather than the school of hard knocks.

• Anticipation of outcomes is crucial in decision-making processes.

• Expertise is developed through experience and reflection on past decisions.

• Designing systems that support cognitive work is vital for effective decision making. Expertise management focuses on retaining knowledge from senior professionals.

• Cognitive task analysis helps in understanding decision-making processes.

• Story elicitation techniques can capture valuable experiences from experts.

• Training should incorporate real-world scenarios to enhance learning.

• Decision games allow for experiential learning and skill development.

• Mentorship plays a crucial role in knowledge transfer.

• Imagination can create high-fidelity training experiences.

• Understanding context is vital in decision-making.

• Facilitated conversations can uncover deeper insights.

• Organizations must prioritize capturing expertise before it walks out the door.

For more information about Brian Moon, Cognitive Task Analysis and Naturalistic Decision Making training opportunities as well as other educational resources, check out Perigean at https://perigeantechnologies.com/