Eddy Guerra: What It Really Takes to Build a Luxury Brand | Industry Talks Hospitality Podcast
Description
He built his career from teenage parties to luxury cigar brands; Eddy Guerra shares how hospitality shaped his journey into one of the most exclusive industries in the world. From running 14-hour days in Southeast Asia’s top resorts, to opening whiskey & cigar bars in Bangkok, to reshaping iconic brands like Montecristo, Trinidad, and Davidoff; this is a masterclass in brand building, customer experience, and luxury marketing.
Eddy discusses:
His first gigs in hospitality and the lessons learned.
The life-changing experience of managing luxury resorts abroad.
How he broke into the cigar industry with no prior experience.
The challenges of importing premium cigars into Thailand.
Opening a successful whiskey & cigar bar in Bangkok.
Reshaping the Montecristo and Trinidad brands for a new era.
Joining Davidoff and navigating marketing during COVID.
Why atmosphere sells more cigars than blend.
The future of cigar lounges and luxury hospitality.
Timestamps:
00:00 Intro
01:06 Early Days & First Hospitality Jobs
03:15 High School Parties & Event Organizing
05:08 Moving Abroad & Starting in Lifestyle Marketing
07:10 Opening Hotels in Southeast Asia
09:03 Lessons from Remote Luxury Resorts
11:12 Why He Left the Hotel & Restaurant Business
13:02 Entering the Cigar Industry Without Experience
15:18 Importing Cigars into Thailand & Market Challenges
17:29 Launching a Group Buy for Hotels & Resorts
19:15 Building a Whiskey & Cigar Bar in Bangkok
21:42 Life in Bangkok & Private Members Clubs
23:37 Why People Pay for Exclusive Memberships
25:16 Returning to the US & Consulting Work
27:03 Joining the Manufacturing Side of Cigars
28:45 Lessons in Packaging & Brand Presentation
30:11 Reshaping Montecristo & Trinidad for Modern Markets
32:06 Being Recruited by Davidoff
34:08 How COVID Changed Cigar Marketing & Events
36:27 Becoming VP at La Flor Dominicana
38:42 Working with Industry Mentors & Learning the Trade
41:15 What Hospitality Needs More & Less Of Today
43:02 Celebrity Cigar Moments & Brand Visibility
45:20 Lifestyle Marketing vs Mass Marketing
47:11 Unique Cigar Pairings & Product Launch Strategies
49:09 Biggest Failure & Lessons Learned in Business
51:28 Dream Collaborations in the Cigar World
53:05 Best Cigar Lounges in the US
55:14 The Future of Cigar Lounge Experiences
57:38 Why Atmosphere Sells More Cigars Than the Blend
59:50 Lessons from Family & Career Growth
1:01:32 Why “Human Made” Will Define the Future of Luxury
1:03:17 Advice for Young Marketers Entering the Cigar Industry
1:05:44 Knowing Your Audience & Building Brand Loyalty
1:07:26 Luxury Marketing in 2030 – Predictions
1:09:12 Eddy’s Favorite Burger & Final Thoughts
Connect with me on my instagram:
🤳Instagram: https://www.instagram.com/emiguerra99/
Connect with Eddy Guerra:
Instagram: https://www.instagram.com/eddyguerra305/
Listen to my podcasts on:
🍎Apple Podcast: https://podcasts.apple.com/us/podcast/industry-talks-hospitality-podcast/id1790526837
🍏Spotify: https://open.spotify.com/show/5Qqf1YkCmKKL0nEH9J5rAv
Check out my hospitality businesses on Instagram:
🏨 Breakwater Hospitality Group: https://www.instagram.com/breakwaterhg/
🏨The Wharf Miami: https://www.instagram.com/wharfmiami/
🏨The Wharf Fort Lauderdale: https://www.instagram.com/wharfftl/
🏨PIER 5: https://www.instagram.com/pier5bayside/
🏨JohnMartin’s: https://www.instagram.com/johnmartinsmiami/
🏨Carousel Club: https://www.instagram.com/carouselclb/
🏨Regatta Grove: https://www.instagram.com/regattagrove/
🏨Riverside Wharf: https://www.instagram.com/riversidewharf/
Thank you for your support. If you aren’t already subscribed, do subscribe to the channel for our latest episodes. Cheers!