Effective Communication Amid the Coronavirus | Coronavirus and the Independent Retailer Ep. 33
Update: 2020-04-30
Description
One of the unavoidable aspects of this pandemic is an enormous amount of emotion, from your customers, from your employees, and in yourself. As you start to think about reopening your store, you’ll likely be on the receiving end of some strong emotion. Today Bob talks about how you can communicate effectively with your customers, and why being extra communicative is especially important during this pandemic.
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