Elevating Sales Teams: John Golden on Leadership, Training, and Effective Processes
Update: 2025-10-22
Description
Richard Walsh and John Golden explore building effective sales teams by focusing on core strengths. They tackle hiring, training, and sales processes while emphasizing coaching mid-level performers. The discussion includes misconceptions about sales weaknesses, team selling vs. individual accountability, and managing high-revenue but disruptive salespeople. They highlight the role of AI tools, personal development in sales leadership, and the potential of sales careers. Listeners gain insights into real-world applications, deescalation tactics, and the importance of curiosity and effective follow-up. The episode concludes with final thoughts and a call to action.
(0:00 ) Introduction and focus on core strengths in sales teams
(1:01 ) John Golden's expertise and sales skills importance
(2:19 ) Challenges in hiring, training, and defining sales processes
(5:06 ) Coaching mid-level performers and misconceptions about sales weaknesses
(9:16 ) Team selling, individual accountability, and sales role efficiency
(13:05 ) Handling high-revenue but disruptive salespeople
(16:03 ) Consistency and revisiting fundamentals in sales processes
(18:44 ) Changing perceptions and elevating the sales profession
(24:02 ) Follow-up importance and sales career potential
(27:18 ) Automating follow-up with AI tools
(30:51 ) Personal development and sales leadership training
(37:55 ) Exploring career paths and difference between teachers and trainers
(41:20 ) Real-world application and learning from setbacks in sales
(44:22 ) Deescalation tactics and role play in sales training
(47:32 ) Curiosity in sales and effective follow-up questions
(51:18 ) Being present, intentional, and improving listening skills through podcasting
(55:01 ) Final thoughts on sales and connecting with John Golden
(56:39 ) Closing remarks and call to action
(0:00 ) Introduction and focus on core strengths in sales teams
(1:01 ) John Golden's expertise and sales skills importance
(2:19 ) Challenges in hiring, training, and defining sales processes
(5:06 ) Coaching mid-level performers and misconceptions about sales weaknesses
(9:16 ) Team selling, individual accountability, and sales role efficiency
(13:05 ) Handling high-revenue but disruptive salespeople
(16:03 ) Consistency and revisiting fundamentals in sales processes
(18:44 ) Changing perceptions and elevating the sales profession
(24:02 ) Follow-up importance and sales career potential
(27:18 ) Automating follow-up with AI tools
(30:51 ) Personal development and sales leadership training
(37:55 ) Exploring career paths and difference between teachers and trainers
(41:20 ) Real-world application and learning from setbacks in sales
(44:22 ) Deescalation tactics and role play in sales training
(47:32 ) Curiosity in sales and effective follow-up questions
(51:18 ) Being present, intentional, and improving listening skills through podcasting
(55:01 ) Final thoughts on sales and connecting with John Golden
(56:39 ) Closing remarks and call to action
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