DiscoverBarclays Corporate InsightsEmbedding a culture of customer satisfaction
Embedding a culture of customer satisfaction

Embedding a culture of customer satisfaction

Update: 2019-01-23
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Description

We discuss the link between a company's bottom lines and their C-Sat scores, and why C-Sat should be the responsibility of everyone in a company, including the board and the CEO. 

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Embedding a culture of customer satisfaction

Embedding a culture of customer satisfaction

Barclays