Ep 03 Top 3 collecting strategies to use during Covid-19
Update: 2020-09-24
Description
Hear from two of our top debt collectors in Australia - David Finn & Peter Barbarian, they will share the top 3 debt collection strategies they're having success with during Covid-19.
The collection landscape has changed and it's important credit controllers and receivables staff can quickly decipher whether their debtor is genuinely going to pay or not.
This podcast shares 3 debt collection strategies:
- How to work with your debtor when they are genuine
- When to switch to bad cop if they're giving you the run around; and
- The importance of understanding your customers industry so you can adapt your approach based on their circumstances because some industries have been hit harder than others during this pandemic.
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