To learn more about how Tekmetric's software can change the future of your repair shop like it did for me, touch HERE

Turnkey Marketing takes the stress of doing something I'm not good at off my plate. And gives it to someone who is. Click HERE for more.

Elite Worldwide will keep you accountable and show you the road to shop success. They are for me. Find out how HERE

Register for Tekmetric's Tektonic Conference in Huston coming up in 2026 HERE

In this episode, Bryan and Mike are joined by Josh Parnell of Limitless Leadership. Josh says that poor communication in the repair shop takes about 18% of a shop's income annually. So, how do you stop this from happening? Josh says one-on-one meetings with staff are effective, along with simply being intentional with each member of the staff.

Check out Josh's podcast Limitless Leadership HERE

00:00 Spelling Is Difficult for Some People (Braxton)

03:25 Four-Day Work Week Benefits

06:58 Shift Schedule: 4 Weeks On, 1 Off

12:50 From Corporate to Faith-Driven Entrepreneur

13:37 Grateful for Industry Collaboration

18:20 "2025 Business Communication Report"

21:32 "Shifting Focus from Negatives"

25:39 Streamlined Estimating Process

29:38 "Value of Technicians' One-on-Ones"

34:05 Managing Team Communication

37:53 Coaching Process Overview

39:28 "Limitless Leadership Blueprint Launch"

45:19 Hiring Decision for Business Growth

48:36 Vision for Limitless Leadership Hub

50:11 Cooperative Facade, Fierce Competition

53:41 "People-First Engagement Boosts Performance"