Transforming a business function is a difficult process. It can become impossible if no one knows what the function is transforming into. It is vital that anyone undertaking a TA Transformation develops a clear vision to generate buy-in and set the direction of travel.

With so much disruption going on, there has never been a better time to create bold, innovative visions that take TA Acquisition in new directions.

My guest this week is Jill Leonard, Global Senior Director of Talent at Hello Fresh. Hello Fresh has developed a vision for talent acquisition that they call "TA As A Service." In addition to discussing Hello Fresh's TA Transformation, Jill also talks about her experience implementing video interviewing and the benefits of embracing new technology early.

In the interview, we discuss:

• Current TA challenges

• TA Transformation at Hello Fresh

• Recruiters as Talent Advisors

• TA as a service

• Agility and change management

• Upskilling and professional development for TA teams


• How video interviewing has evolved to solve specific business needs

• The benefits of embracing new technology early

• How to drive adoption.

• How should TA leaders respond to AI?

• Optimizing the candidate experience

• How will TA evolve over the next five years?

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