In this episode, I sit down with Alex Fransen, the owner of Derby City Pools & Outdoor Living in Louisville, Kentucky. As a contractor in the pool and landscaping industry for the past 28 years, Alex has some serious stories to share about the challenges of scaling his business.
Alex opens up about the tough transition his company went through—shifting from a maintenance-focused operation to one centered on construction. He calls it a "monster" that his smaller maintenance side just couldn't keep up with. And finding and keeping good talent to grow those construction teams? A total headache.

But the real eye-opener for Alex was getting his financial house in order. Like many contractors, he was grinding away, working hard, but had no real insight into whether he was actually making money. Once he started using the right software, organizing his books, and tapping into a supportive peer group, everything changed.

Alex shares how getting a handle on his numbers not only gave him peace of mind but also the confidence to scale strategically—without sacrificing quality or his relationships with customers. No more just "working harder"—he's now working smarter.

This conversation is packed with valuable insights for any contractor who feels stuck trying to break through the ceiling of their business. Alex’s story highlights the power of using data to drive decisions and the importance of not just working your butt off but building the right systems and processes to grow sustainably.

https://www.instagram.com/derbycitypools/

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