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In this week's episode of the Digital Wrap-Up, Kaylee joins the show to talk about expectations businesses should have when reaching out to design agencies, freelancers, etc. for graphic design (or any) work. 

This conversation stems from several painful experiences that Kaylee and Riley have both experienced in their years of meeting with individuals who need to hire them for various types of marketing work.

The expectations discussed include:

1. We can't read minds
2. We can't always turn projects around in two days - don't come last second and expect to get it turned around right away
3. We can't use photos pulled from social media - we need quality photos (or you need to hire us to do photos as well)
4. We aren't experts in your field - we need additional info to help us understand your profession and what you're needing (and don't use acronyms!)
5. Always double check if the design agency prints your products for you or not
6. Come prepared with the right sizes you need for all designs 
7. Time is money - this is what we do to make a living. We can't do things for free, no matter how much we know/like you

The last point on the list is the one that Kaylee feels most passionate about. As an industry, we are undervalued and people assume we can do things for cheap/free for various reasons.

That's simply not the case. Our time is valuable. The time we spend on your project is time we could be spending on other work as well. Don't expect us to do things for cheap or free. We have to make a living too.

And from the Harden Digital & Design standpoint, our prices are low compared to the industry standard. So when we get people who try and guilt us into doing things for cheaper than what we price, it's a real frustrating experience.

Are we passionate about this topic? Yes, because we've experienced it countless times.

If you are a business owner looking for help, hopefully this conversation can give you a better understanding of our processes and why we do things the way we do.

In the end, it's to save us both time and save you money.

Tune in to hear the rest of Kaylee's personal rant section ;)

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