Episode 023: Hiring and Motivating Seasonal Customer Service Reps in Retail
In this episode of The Commerce Marketer Podcast, I sat down with Stefanie Frenking, head of recruiting and feel good management at Spreadshirt, to discuss how the company approaches hiring seasonal employees, what they consider when forecasting headcount and how they make these temporary employees feel invested in the company.
You'll hear about:
• The biggest challenges when it comes to hiring.
• How early you should begin your search and where to look.
• The evolution of the onboarding process.
• What to look for in a potential seasonal employee.
• How to make employees feel invested in serving your customers.
To contact Stefanie or learn more about Spreadshirt:
firstname.lastname@example.org | @Spreadshirt | www.SpreadShirt.com
We welcome your feedback and invite you to share any topics you'd like to hear about. Greg.Zakowicz@Bronto.com | @WhatsGregDoing | Become a podcast guest
And stay tuned for the next installment of The Commerce Marketer Podcast. In the meantime, subscribe to our series via Apple Podcasts, Google Play or many other places where you listen to podcasts.
Episode 043: Super Bowl Commercial Recap Roundtable
Episode 042: Facebook and Social Marketing Strategies
Episode 041: Best Moments of 2018, Presented Mullet-Style
Episode 040: Successful Email Marketing After Going Direct-to-Consumer
Episode 039: Making CLTV Bloom With Email Marketing Segmentation
Episode 038: Bringing Retail Supply Chain-Sexy Back
Episode 037: Paid Search Strategies, Changes, and Trends for 2019
Episode 036: How to Get Amazon Reviews & Why Your First 50 Matter
Episode 035: Creating a Curiously Awesome YouTube Marketing Strategy
Episode 034: Marketplace Bootcamp: Keys to Successful Selling
Episode 033: The Tricks – and Treats – of Being an Entrepreneur
Episode 032: May the On-Demand Economy Be With You
Episode 031: The Changing Face of Loyalty Programs
Episode 028: 17 Juicy SEO Tactics Worth the Squeeze
Episode 027: Pop-Up Shops, Classic Rock, and Touring with Ringo Starr
Episode 026: B2B Ecommerce and Going B2C, D2C and R2-D2
Episode 025: Finding Authenticity in Brand Photography
Episode 024: Connecting With the Digitally Native Consumer
Episode 022: Swipe Right For Social Media in Retail
Episode 021: IP Infringement in Retail and Ecommerce
Episode 020: The Ecommerce of Sports With the Durham Bull
Episode 019: Is Customer Lifetime Value Dead?
Episode 018: Ted Rubin Talks 2018 Retail and Shares a Little TMI
Episode 017: Dear [First Name], It's All About Personalization
Episode 016: Recapping the 2017 Holidays ... and Waffles
Episode 015: Symmetrical Marketing and Enhancing the Happiness Quotient
Episode 014: A Millennial Marketing Expert Dishes the Dirt
Episode 013: Mapping the Modern-Day Consumer’s Path to Purchase
Episode 012: Real-Time Contextual Marketing and Email Personalization
Episode 011: Customer-First SEO and the Marketing Overlap
Episode 010: Managing an eCommerce Digital Marketing Team
Episode 008: Ecommerce Mashup
Episode 007: A Five-Year-Old’s Views on Commerce
Episode 006: Storytelling That Inspires
Episode 004: The Future of Omnichannel
Episode 003: A/B Split Testing Without the Use of Big Data
Episode 002: The Visual Side of Marketing
Episode 001: The Power of Mobile