DiscoverThe Business of PropertyEpisode 19: Customer service first in estate agency
Episode 19: Customer service first in estate agency

Episode 19: Customer service first in estate agency

Update: 2020-04-08
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Description

Emma returns to join Simon and Stuart, chatting about why and how she got started in her property business.



Discussion topics include:




  • Emma's two businesses - speech therapy and Estate Agents Hub.

  • Getting to know your customers, being open and honest, always putting them first.

  • The science and non-science of property valuations.

  • Being super flexible for the benefit of customers while balancing family with work.

  • Taking children on viewings!



Note: this episode was recorded before the COVID-19 lockdown.

Special Guest: Emma Halliwell Marks.

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Episode 19: Customer service first in estate agency

Episode 19: Customer service first in estate agency

The Business of Property