Episode 2: Quality improvement and delivery of high-quality services
Update: 2022-03-08
Description
Transcripts are available at: https://www.leadershipacademy.nhs.uk/leadership-listens-podcasts/#episode2
This recording is a conversation between Michael and Annie Laverty. Chief Experience Officer and Kate Thompson Dep Dir of HR and OD at Northumbria Healthcare NHS Foundation Trust and the conversation focusses on the role compassionate leadership plays in quality improvement and delivery of high-quality services as well as its importance across teams and organisations.
This recording is a conversation between Michael and Annie Laverty. Chief Experience Officer and Kate Thompson Dep Dir of HR and OD at Northumbria Healthcare NHS Foundation Trust and the conversation focusses on the role compassionate leadership plays in quality improvement and delivery of high-quality services as well as its importance across teams and organisations.
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