In the episode, Mr. Vishwesh J. Nair explains each and every detail of lactose intolerance and how the human body slowly loses its capacity to digest lactose, a protein found in milk and related dairy products. The indigestion of the protein may have different results, but the most common of all is acidity. A similar phenomenon is true for animals, and he busts the myth that cats should be fed milk.

Mr. Nair also highlights how he always had an entrepreneurial approach to dealing with problems even when he was holding a job. However, the idea of MilkinOats gave him a push towards fulfilling his dream of starting his venture.