Episode 25: AI Won’t Save You - Jon Reed on the Real Work Behind Transformation
Description
Guest:
- Jon Reed - CoFounder diginomica - Enterprise Analyst
Host:
- Alexander Greb - Consulting Director - cbs corporate business solutions
Summary:
In this conversation, Jon Reed discusses the role of AI in business transformation, emphasizing that AI should be viewed as an accelerant rather than a standalone solution. He highlights the importance of having a well-structured transformation process and a strong data platform to effectively integrate AI into business operations. Without these foundational elements, simply adding AI will not resolve underlying organizational issues.
Takeaways:
- AI is an accelerant for business transformation.
- A strong data platform is essential for AI integration.
- AI cannot fix poorly organized business processes.
- Customer service should be a priority in transformation.
- Judicious use of AI can enhance existing processes.
- AI should complement a well-structured transformation.
- Businesses need to be organized to compete effectively.
- AI is not a magic solution for all problems.
- Transformation requires a holistic approach, not just technology.
- The success of AI depends on the existing business framework.
Follow Jon: https://www.linkedin.com/in/jonerp/
Follow Alexander: https://www.linkedin.com/in/alexandergreb/
Follow Johannes: https://www.linkedin.com/in/johanneslangguth/
Thanks to Steven Spears for lending his voice for our podcast intro.
Theme music by Luis Álvarez a.k.a. Fourth Dogma
United States
