In this episode of ChannelWaves, host Steven Kellam sits down with Leslie Chiorazzi, managing partner of CMIT Solutions in Manhattan, to dive into the crucial role trust plays in vendor-partner relationships. Together, they unpack how to build and maintain trust, what happens when it breaks, and strategies for rebuilding it. Leslie shares her extensive experience in managed services, offering valuable insights on the importance of clear communication, setting realistic expectations, and understanding client needs. The conversation also touches on the evolving landscape of managed services, the growing role of women in the industry, and why vendors must go beyond sales pitches to deliver real value.Whether you’re looking to strengthen partnerships, drive results, or stay ahead in the channel, this episode is packed with actionable insights and expert advice. Don’t miss out on this engaging and informative discussion—tune in to ChannelWaves today!