Episode 30: Matt Semonik, COO of Arnold Lumber
Description
In this episode, Tony dives into Matt Semonik's unexpected journey into the LBM industry and Arnold Lumber's legacy as a fourth-generation family-owned business. Matt elaborates on the company's niche in serving high-end custom home builders in Rhode Island, its diverse offerings, and its growth trajectory. The conversation shifts to non-compete agreements, with Matt discussing their evolving landscape in the US and the importance of cultivating strong relationships with employees and customers to mitigate their necessity.
They explore Arnold Lumber's innovative approaches, such as video content creation, supplier collaborations for customer training, and e-commerce integration, highlighting their beneficial effects on employee involvement, customer contentment, and sales expansion.
Matt also highlights the company's focus on internal process enhancement and technology utilization for improved efficiency and customer service.
United States
