Episode 33 | How to make big improvements to your customer service
Description
Welcome to the Elephant on Business Podcast, improving our small business journey together one episode at a time!
There are few things more important to your business than the customer service you provide. Research has found that 81% of customers say a positive customer service experience increases the likelihood of making another purchase.
This week, the Elephants on Business boys will help you sharpen up your customer service skills and generate greater repeat business. Learn what to do (and what not to do), including effective communication, being positive and building healthy relationships.
The content of these episodes is based on our own experience and knowledge and are meant to be general discussions, not advice. We suggest any listener always seek qualified professional advice tailored to their specific needs.
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