Paul Downing, my dad, is back! With 40 years of experience working in hotels internationally, Paul once again brings us lots of colourful stories about how he’s successfully handled cultural differences around the globe. There’s ice cream served in the desert from Lawrence of Arabia’s train, a goat stew brings a team together, and a manager must agree to hold meetings again, 25 years after the revolution*.

What should companies be doing to prepare their managers to lead in new territories? What’s the key to assimilating into a culture (hint: we’ve talked about it before!) We also discuss how to build and maintain company culture and just what effect it has on recruitment and retaining of staff. 

*Which revolution? You’re going to have to tune in to find out. 

"The Lead Story" episodes 1-5 are available on Apple Podcasts, Spotify, Amazon Music, Google Podcasts and other podcast platforms.