Episode 56: Digital transformation – an operational perspective
Update: 2022-11-13
Description
Among the topics we’ll be discussing are technology enablers, member experiences, finding the best balance and how to inject operational expertise into digital transformation.
Guest:
- Amalie White, Head of BPO Operations at SS&C Technologies, a global provider of services and software for the financial services and healthcare industries.
Host:
- Garry West, Senior Manager, Media and Communications, AIST
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