Episode 65: Managing Pain and Suffering at Work with Amy Newell
Managing Pain and Suffering at Work with Amy Newell
Amy Newell:: Director of Engineering at Wistia. Previous Director of Engineering at PatientsLikeMe. RailsConf 2019 - Failure, Risk, and Shame: Approaching Suffering at Work by Amy Newell
Our guest this week is Amy Newell. Amy is the Director of Engineering at Wistia, and she gave a talk at RailsConf this year entitled “Failure, Risk, and Shame: Approaching pain and suffering at work”. We have what I hope is an uplifting conversation about failure and pain, how to recognize it, and how to skillfully manage those feelings to be more resilient, prevent additional pain, and ultimately be more satisfied with your job.
01:56 - Why Use Words Like “Pain” and “Shame” When Talking About Work Experience
04:21 - Specific Kinds of Pain and Suffering at Work
07:31 - Mistakes People Make When They’re Dealing with Failure, Anxiety, and Shame
10:28 - Skillful Responses
17:37 - Mitigating Pain
21:57 - Skillful Responses (Cont’d)
25:04 - Mindfulness
30:34 - Feedback and Identity
- Thanks for the Feedback: The Science and Art of Receiving Feedback Well by Douglas Stone and Sheila Heen
- Paul Graham: Keep Your Identity Small
Special Guest: Amy Newell.