Episode 71 - Brigette Landy | Recruitment & Strengths
In this episode I chat with Brigette Landy, a passionate recruiter who loves helping businesses solve their people needs.
Celebrating 16 years with Forsythes Recruitment & HR this month, she is passionate about all things recruitment, people, leadership, CX and 90's grunge music. Born and bred in Newcastle, Brig leads a team of niche consultants across the Hunter and Central Coast, specialising in the recruitment of CX, Marketing and Sales professionals. When she's not recruiting, you can usually find Brig hanging out in her backyard with her partner Zac and fur child Evie, listening to music or playing guitar.
We delve into the recruitment world and how that has been affected over the last 6 months, why video is playing a vital role in the recruitment process right now, and how she has developed ways to ‘evidence’ the gut feelings that she gets about placing people into positions.
We also discuss Strengths and why she happily describes herself as an adaptable, positive achiever (can you guess what some of her Top 5 are?!). Knowing her Strengths has enabled Brig to know herself and her team better, and we touch on how they also flow across into dealing with clients and placing candidates in roles.
Key highlights on this episode include:
- Whilst it’s a priority for me, it may not be someone else’s priority
- Expect people to display their emotions (especially in these times) and accept the person where they’re at
- Recruiting in the CX space is not about technical skillset, it’s about behaviour, personality and culture fit.
If you want to connect further with Brigette, you can find her on LinkedIn. And if you’re interested in attending the online CX networking session you can find the details below.
Forsythes CX Network event - 10am Friday 4 September 2020 via Zoom. You’ll have the opportunity to hear from the awesome Luke Jamieson – CX and EX Thought Leader – ask questions, and share your own ideas and challenges in this new world of employee engagement we’re living in. To register email Brig @ email@example.com
#leadership #culture #strengths #cliftonstrengths #hr #recruitment #covid19 #cx #customerservice #callcentre #newcastle