DiscoverRedefine Hospitality PodcastEpisode 74: How To Improve Customer Experience With Monica Or
Episode 74: How To Improve Customer Experience With Monica Or

Episode 74: How To Improve Customer Experience With Monica Or

Update: 2020-07-23
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In this episode, we interviewed a customer (service) expert Monica Or. Monica shared with us why it's important to look at our customer experience in a different way, how we can improve it and how smaller hotels can surprise their guests by doing the unexpected.
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Episode 74: How To Improve Customer Experience With Monica Or

Episode 74: How To Improve Customer Experience With Monica Or

Alexander Novicov