Episode 85 - Heather Younger, Author, Podcast Host, TEDx Speaker & Founder of Customer Fanatix
I absolutely loved this conversation with Heather who shared rich context as to why she is as driven as she is to ensure everyone has a voice, especially those that are inadvertently silenced.
We have a wide-ranging and flowing conversation that touches on vulnerability, awareness, mindset, adversity, leadership and so much more.
Heather's TEDx talk can be found here -> https://youtu.be/-bp4-IHyf50
Heather can be contacted via the following means:
LinkedIn - https://www.linkedin.com/in/heatheryounger/
Website - https://customerfanatix.com/
Heather Younger is the best-selling author, international TEDx speaker on adversity, podcast host on leadership, facilitator and coach, she has earned her reputation as “The Employee Whisperer”. Her experiences as a CEO, entrepreneur, manager, attorney, writer, coach, listener, speaker, collaborator and mother all lend themselves to a laser-focused clarity into what makes employees of organizations and companies – large and small - tick.
Heather has facilitated more than 150 communication style and leadership workshops, reaching +100 employers and their employees. Her motivation and philosophy have reached more than 20,000 attendees at her speaking engagements on large and small stages. Companies have charted their future course based on her leading more than 100 focus groups. In addition, she has helped companies see double-digit employee engagement score increases through implementation of her laws and philosophies. She has driven results in a multitude of industries, including banking, oil & gas, construction, energy, and federal and local government.
Her book “The 7 Intuitive Laws of Employee Loyalty” hit Forbes Must-Read list and is a go-to source for HR professionals seeking insight into their organization’s’ dynamics. Heather serves on the Board of Directors for Mile High SHRM in Denver, Colorado.
Coupled with her Leadership with Heart podcast, weekly videos and employer newsletters, Heather stays connected to organizations long after she leaves the stage or conference room.
Today, Heather hopes to empower and inspire you to change the experiences for your employees, your customers, and your community.
Send in a voice message: https://anchor.fm/valuevulnerability/message