We discuss Marcus Buckingham's best-selling novel "First, Break All The Rules: What the World's Greatest Managers Do" and pay special attention to the 12 simple statements that distinguish the strongest departments of a company from the rest. These 12 statements are arranged as a process for (appropriately enough) climbing mountains and are:

Base Camp: "What do I get?" 

1.     Do I know what is expected of me at work? 

2.     Do I have the materials and equipment I need to do my work right? 

Camp 1: "What do I give?" 

3.     At work, do I have the opportunity to do what I do best every day? 

4.     In the last seven days, have I received recognition or praise for doing good work? 

5.     Does my supervisor, or someone at work, seem to care about me as a person? 

6.     Is there someone at work who encourages my development? 

Camp 2: "Do I belong here?" 

7.     At work, do my opinions seem to count? 

8.     Does the mission/purpose of my company make me feel my job is important? 

9.     Are my co-workers committed to doing quality work? 

10.  Do I have a best friend at work? 

Camp 3: "How can we all grow?" 

11.  In the last six months, has someone at work talked to me about my progress? 

12.  This last year, have I had opportunities at work to learn and grow? 

The Summit 

If you can answer positively to all of these twelve questions, then you have reached the summit. 

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