Franchising, Good Hiring, and Your Pie-ing with David McDougall
Are you ready for an intro? David McDougall has over 40 years of experience in the restaurant industry. With high-level experience at Denny's, Cinnabon, Focus Brands, NexCen Brands, and Back Yard Burgers, he is now the CEO of Your Pie Franchising, a brand with 77 locations and 40 in the works. Get ready for a power-packed 25 minutes!
On this episode, David and host Zack Oates discuss:
- The importance of surrounding yourself with good people and how to keep them
- Common operational mistakes
- To franchise or not to franchise?
- The two most important aspects of the guest experience in the digital age
- David gives Ovations to Brian Niccol of Chipotle and Paul Brown of Inspire Brands