On this episode of The Stramaglio Show, Mike Stramaglio sits down with Brandon Jarrett and Ted Becker to explore how Novatech drives a unified company culture across its office technology and managed IT services divisions. Brandon and Ted share how cross-team collaboration, shared training, and integrated talent development keep the organization focused on delivering holistic solutions.

They discuss Novatech’s ambition to be a Total Solutions Provider (TSP), offering comprehensive technology services backed by top-tier customer support. Even amid market uncertainty, Novatech sees opportunity, expanding managed security services, embracing innovation, and cautiously advancing AI tools to improve internal operations and client service. Mike also draws out their advice for young professionals: challenge the status quo, embrace technology, and seize the industry’s rich career growth opportunities. Tune in for a great episode, and don't forget to like and subscribe!

00:00 Welcome to the Stramaglio Show

01:00 Meet the Guests: Ted Becker and Brandon Jarrett

02:02 Insights from ConnectWise

03:09 Navigating Business Integration

05:10 Finding Quality Talent

09:21 Novatech’s Brand and Culture

15:05 The Future of IT Services

16:40 AI in the Workplace

19:01 Personal Journeys and Mentorship

24:00 Advice for Young Professionals

27:05 Key Qualities in New Recruits

28:45 A Touch of Sinatra

Guest Links:

Website: https://novatech.net/

Ted's LinkedIn: https://www.linkedin.com/in/tedbecker/

Brandon's LinkedIn: https://www.linkedin.com/in/brandonjarrett/

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Show Links

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