DiscoverAfternoon Cyber Tea with Ann JohnsonFrom Silos to Solutions: Building Trust Through Transparent Cybersecurity Communications with Microsoft's Frank Shaw
From Silos to Solutions: Building Trust Through Transparent Cybersecurity Communications with Microsoft's Frank Shaw

From Silos to Solutions: Building Trust Through Transparent Cybersecurity Communications with Microsoft's Frank Shaw

Update: 2025-10-14
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Frank X. Shaw, Chief Communications Officer at Microsoft, joins Ann on this week's episode of Afternoon Cyber Tea to explore the critical role of communication in cybersecurity. They discuss how transparency and trust shape effective response to cyber incidents, the importance of breaking down silos across teams, and how AI is transforming communication strategies. Frank shares insights on leadership, the power of internal communications, navigating misinformation in an era where perception matters as much as technical reality, and why building a culture of security awareness starts with clear, honest messaging—no fluff, no spin. 


 


Resources:  


View Frank X. Shaw on LinkedIn    


View Ann Johnson on LinkedIn   


  


Related Microsoft Podcasts:  





       


Discover and follow other Microsoft podcasts at microsoft.com/podcasts  


  


Afternoon Cyber Tea with Ann Johnson is produced by Microsoft and distributed as part of N2K media network.    

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From Silos to Solutions: Building Trust Through Transparent Cybersecurity Communications with Microsoft's Frank Shaw

From Silos to Solutions: Building Trust Through Transparent Cybersecurity Communications with Microsoft's Frank Shaw

Microsoft