Future of Voice AI in the Collections Industry | Vrinda Gupta, Sequin | Ep. 243
Description
Is the future of AI in the collections industry moving faster than most agencies are ready for? In this episode, Adam Parks sits down with Vrinda Gupta, CEO of Sequin, to break down the real opportunities and compliance risks behind AI voice agents. Together, they cover best practices for AI vendor evaluation, how to minimize AI hallucinations in compliance, and what every debt buyer and agency needs to know about U.S. financial services regulations and AI.
If you want practical insights on adopting technology without falling behind, this one’s for you.
Podcast Website:
https://receivablespodcast.com/videos/future-ai-collections-gupta
Guest Website:
https://www.sequincard.com/
Guest LinkedIn:
https://www.linkedin.com/in/vrindag/
Future of AI in Collections Industry,
Best Practices for AI Vendor Evaluation,
US Financial Services Regulations and AI,
Minimizing AI Hallucinations in Compliance,
Regulatory Interpretation in AI Compliance,
Consumer Comfort with AI Voice Bots,
Vrinda Gupta,
Sequin,
Receivables Podcast,
debt collection technology adoption
#FutureofAIinCollectionsIndustry
#VrindaGupta
#AIVendorEvaluation
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