Laura Laiben, founder and CEO of The Culinary Center of Kansas City, joins Talking Business Now host Kelly Scanlon, to discuss doing business during the coronavirus pandemic.

Laura, like all of us, is trying to cope with the extraordinary challenges that each new day brings. But the particular reason I asked Laura to join me is that although the coronavirus is a challenge on a scale none of us has dealt with before, she has experienced long-term business interruption due to a fire as well as a serious health crisis. Laura is drawing on the lessons she learned in both situations to provide guidance for analyzing and dealing with our current crisis.

Tune in to find out why it's important to:

• For the moment, at least, to let anger about the situation go and not second-guess the decisions you've made.


• Find your inner cowboy/cowgirl—and ride!


• Assess honestly where your business is—financially and in other key areas—and why you'll need to do this every day during the crisis.


• Communicate, communicate, communicate with transparency with employees and customers.


• Get creative about how to generate cash—now!


• Continue to embrace community—even if it's from a distance.

CONNECT WITH LAURA LAIBEN

LinkedIn: https://www.linkedin.com/in/laura-laiben-90893912/

Facebook: https://www.facebook.com/kcculinary/

Twitter: https://twitter.com/kcculinary

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