DiscoverBusiness of Practice PodcastHandling Client Complaints with Dr. Charlotte Lacroix | Ep. 109
Handling Client Complaints with Dr. Charlotte Lacroix | Ep. 109

Handling Client Complaints with Dr. Charlotte Lacroix | Ep. 109

Update: 2025-03-18
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In this episode, Charlotte Lacroix, DVM, JD, gave advice on how to respond to client complaints in order to prevent board complaints or legal action. She emphasized the importance of carrying license defense insurance and having an attorney assist you in responding to complaints.

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Business of Practice Podcast Hosts, Guests, and Links Episode 109:


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Handling Client Complaints with Dr. Charlotte Lacroix | Ep. 109

Handling Client Complaints with Dr. Charlotte Lacroix | Ep. 109