Welcome to the CanadianSME Small Business Podcast, hosted by Kripa Anand. In this episode, we explore how operational excellence and workflow design can become the foundation for sustainable business growth and long-term success.

Joining us is Deanne Kelleher, Founder of Kaos Group, a leader in operational transformation for over two decades. Deanne’s pragmatic approach and proprietary tools help businesses uncover hidden inefficiencies, design adaptive systems, and turn everyday chaos into structured clarity that drives profitability and performance.

Key Highlights:

1. Identifying Revenue Leaks: How weak workflows silently drain productivity and profits.

2. Organize, Optimize, Profit: A practical framework to streamline operations without costly tech investments.

3. Systems That Scale: How to build workflows that deliver consistency and growth even when you’re not there.

4. Customized Solutions: Why tailored operational strategies outperform generic one-size-fits-all models.

5. Transforming Chaos into Clarity: How Kaos Group helps businesses achieve operational excellence and sustainable growth.

Special Thanks to Our Partners:

• RBC: https://www.rbcroyalbank.com/dms/business/accounts/beyond-banking/index.html
• UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA
• Google: https://www.google.ca/
• A1 Global College: https://a1globalcollege.ca/
• ADP Canada: https://www.adp.ca/en.aspx

For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!

Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.