Honest error and system failure – challenges for regulators
Description
When it comes to healthcare, what is safe culture? If safe culture exists, then what does unsafe culture look like, and what does this mean for patients and their families? In this episode, Susan Biggar speaks with Andrea Sutcliffe, Chief Executive and Registrar of the Nursing and Midwifery Council in the UK, Martin Fletcher, CEO of Ahpra and Adjunct Professor Debora Picone, CEO of the Australian Commission on Safety and Quality in Healthcare. Our three guests share their experiences and opinions, as well as examples of what they see around them. We hear key challenges in creating good working environments in healthcare settings, improvements that are happening right now, and what they want for a safer health workforce across all contexts.
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If you have any feedback or ideas for episodes, please get in touch by writing to communications@ahpra.gov.au