How 'Little Ideas' can make a BIG difference!
Update: 2009-09-27
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[[:encoded, "On a recent service excellence site evaluation of a call centre in a large Australian based financial institution, Gary Ryan discovered how a couple of 'little ideas' can make a BIG difference to performance and the bottom line during difficult economic times."]]
If you would like support in creating a high-performance culture based on treating people as human beings, please click here to contact Gary Ryan
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