The insurance industry has a 400,000 agent shortage.

I sat down with Harper's founders, who use agentic AI to deliver enterprise-grade service at 1/10th the cost.

Dakotah Rice and Tushar Nair revealed how they're leveraging the $85B E&S market:

• voice AI running quotes to claims

• why selling AI tools failed, but becoming a broker worked

• how they're hitting software margins in a services business

As insurance carriers exit Florida and California, Harper couldn’t have come at a better time.

Connect with us:

Dakotah Rice: https://www.linkedin.com/in/dakotahrice/

Tushar Nair: https://www.linkedin.com/in/tushar-nair-b08988222/

Harper: https://www.linkedin.com/company/harperinsure/

George Bandarian: https://www.linkedin.com/in/georgebandarian/

Untapped Ventures: https://www.linkedin.com/company/untappedventures/

00:00 Trailer + Introduction

04:33 Dakota's Journey to Founding Harper

05:18 Tushar's Background and Expertise

06:06 The Genesis of Harper

06:38 Challenges and Opportunities in AI-Driven Insurance

13:08 The Evolution of Harper's AI Systems

13:21 Technical Insights into Building AI Agents

16:01 The Future of AI in Insurance

17:36 Advice for Aspiring AI Founders

19:55 Focusing on the ENS Market

22:05 Scaling and Expanding Harper's Services

25:37 Innovative Sales Solutions for Insurance

26:14 Customer Acquisition and Marketing Strategies

27:42 Voice AI: Revolutionizing Customer Interaction

30:15 Leveraging AI for Enhanced Customer Service

33:02 Future of AI in Business Operations

35:49 Fundraising and Business Growth Insights

40:39 Advice for Founders: Building and Scaling Startups

46:16 Co-Founder Dynamics and Relationship

50:08 Conclusion and Final Thoughts