In this episode we talk with Dr. Warris Bokhari and Julie Baak to tackle the complex world of insurance denials and patient advocacy. Dr. Bokhari shares his journey from working within the insurance industry to creating Claimable, a platform aimed at empowering patients to fight back against unfair denials. Julie Baak adds her expertise as a practice manager, highlighting the uphill battle of navigating appeals in the face of insurance company bureaucracy.

Takeaways:

The Reality of Insurance Denials: The episode dives into the staggering number of claims denied each year and the systemic issues that make appeals an uphill battle for patients and healthcare providers.

Claimable’s Mission: Dr. Bokhari explains how Claimable uses AI to help patients craft compelling appeals, leveraging personal stories and clinical data to confront insurance companies effectively.

The Power of Patient Stories: Julie Baak emphasizes the importance of patients taking an active role in appeals, as appeals coming directly from patients carry more weight with insurers than those from physicians.

The Role of Humor in Advocacy: From satirical videos to cease-and-desist letters, the episode highlights how humor and public engagement can bring attention to the flaws in the healthcare system.

A Call for Transparency: The conversation underscores the need for greater transparency and accountability in how insurance companies handle claims and appeals, advocating for systemic reform.

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Want to Learn About Dr. Warris Bokhari & Julie Baak:

TikTok: @getclaimable

Instagram: @getclaimable, @c_money636

X: @GetClaimable, @ArthritisSTL

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Today’s episode is brought to you by DAX Copilot from Microsoft. DAX Copilot is your AI assistant for automating clinical documentation and workflows helping you be more efficient and reduce the administrative burdens that cause us to feel overwhelmed and burnt out.

To learn more about how DAX Copilot can help improve healthcare experiences for both you and your patients visit aka.ms/knockknockhi.

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